Shipping and Returns

Shipping

We offer free standard shipping for all US orders over $40. We cannot ship to Post Office Boxes. We currently cannot ship Flower items outside the US. 

**Temporary COVID-19 update

For the health and safety of our team, we only have a small and very limited team on-site. We will process all orders as quickly and safely as possible. For any questions, please contact customerservice@edie-parker.com.

Bespoke Orders 

Bespoke orders ship within 4-5 weeks. Bespoke orders can be rushed up to 1 full week (7 days) after the order is placed, with a 50% surcharge of the item price.

Returns & Exchanges

We want you to love our merchandise, but completely understand if things don't click - we're here to help guide you through our return process.

Edie Parker will exchange or refund merchandise for all returns initiated within 14 business days from the date of purchase. Returns must be unused and in their original packaging.


Sorry! We do not accept returns for the following items: custom orders, any items purchased with a discount over 40%, and any items labeled "Final Sale". For sanitary reasons, all pipes and one-hitters are final sale. 


To accommodate our Edie Parker gifters, all merchandise accompanied by a gift receipt may be exchanged or returned for store credit within an extended 30 days of original purchase date.

Edie Parker Reserves the right to refuse a return on merchandise not in its original condition or beyond the designated return period. We only accept returns for merchandise purchased directly from EdieParkerFlower.com or from our brand stores. For Edie Parker Flower merchandise purchased elsewhere, please contact the original retailer regarding their return policy.

Returning Your Merchandise

A return shipping label has been included in your original shipment. Please pack the return shipment using all original packaging materials and secure the return label to the top of the box. Then, bring the return package to your local Fed-Ex pick up location. If you have lost the return label or require further assistance, please contact customerservice@edie-parker.com

Refunds

We will send you an email once your return has been received to let you know whether or not your return has been accepted. If your return is approved, then your refund will be processed within 5 business days, and a credit will applied to your credit card or original method of payment. Note that it may take several weeks for the credit to appear on your credit card statement. Any questions regarding the status of your refund should first be addressed to your credit card company. If your return is not accepted, we will notify you via email with our explanation, and we will return the merchandise to you.